.png)
Membership Services Award
MIDDLETOWN (DE) ALUMNAE CHAPTER | EASTERN REGION AWARD SUBMISSION 2025-2026
Membership Services
Reclamation Activities
The Middletown (DE) Alumnae Chapter has implemented a comprehensive and intentional membership engagement strategy grounded in alignment with the National Reclamation and Retention Toolkit to ensure that both active and inactive sorors are continuously connected. The following summary highlights key initiatives and measurable outcomes that demonstrate the chapter’s commitment to sustaining and growing an engaged membership.
Forward With Fortitude:
My Sister's Keeper
In alignment with the Forward with Fortitude directive, the chapter launched My Sister's Keeper, a mentorship and engagement initiative designed to foster meaningful connections with newly reclaimed members. Each of the 17 reclaimed Sorors were intentionally paired with a member of the Reclamation and Retention Committee based on shared interests, professional backgrounds, educational experiences, personal interests or Delta aspirations. Throughout the sorority year, assigned Sister's Keepers conducted monthly touchpoints through phone calls, text and email messages to cultivate authentic relationships, provide encouragement, answer questions, and support each soror's successful reintegration into active chapter life. By prioritizing intentional relationship-building over transactional outreach, the program strengthened sisterhood and created a welcoming environment that encouraged sustained engagement and participation.
Key Metric: There were a total of 84 touchpoints documented.
Sample Messages Below
A Macnificent Welcome: new Member Onboarding Kit
To streamline the onboarding experience and provide members with immediate access to essential chapter resources, the chapter developed a comprehensive electronic Welcome Kit housed within the Members Only section of the Middletown (DE) Alumnae Chapter website. As part of the My Sister's Keeper onboarding process, each assigned Sister's Keeper ensures that newly reclaimed sorors receive access to the Members Only portal, where they can find the chapter calendar, dues and fee information, committee descriptions and chairs, officer contact information, governing documents, and other important resources. Additionally, members are granted access to the chapter's electronic membership directory, enabling them to connect with fellow sorors and strengthen relationships across the chapter. This centralized, digital approach ensures that reclaimed members have the information and connections needed to confidently re-engage in chapter life.
Key Metric: 94% of newly reclaimed sorors have been verified to access the Members Only Portal of the chapter website.
Sisterhood Circles
To foster inclusion and strengthen relationships among newly reclaimed, active and non-financial sorors, the chapter established four Sisterhood Circles (Delta LIT Club, D.E.A.R.S., Delta Fit Club and M.O.M.S. Club), each led by assigned co-leads who coordinated communication, encouraged participation, and issued reminders about chapter meetings and events.
Macnificent MOMENTS
Reclamation Month
November 2025
Our Reclamation Month theme, “Autumn Leaves, Delta Stays,” symbolized renewal, reflection, and the enduring strength of sisterhood as members were invited to reconnect, re-engage and reaffirm their place within the chapter. Throughout the month, programming included RECLAIM Week kickoff, Delta D.E.A.R.S. Cinema Experience, Worship with MAC at Trinity AME Church, the Harvest Brunch: “The Elephant in the Room,” and MIC Check Karaoke Night, all intentionally designed to promote fellowship, reflection and sustained reclamation.
KEY DATA & HIGHLIGHTS
The chapter’s Reclamation programming demonstrated strong engagement across multiple Sisterhood Circle events, with consistent participation from both chapter members and visitors, reinforcing the initiative’s success in creating welcoming and inclusive spaces for reconnection and sisterhood.
MAC in the Park: Sisterhood Roundup Experience
MAC in the Park was designed as a creative Sisterhood Roundup experience under the theme “Sisterhood Pit Stop Experience,” a dynamic extension of the Eastern Region Membership Services initiative, “Reclaim the Road: Driving Sisterhood Forward Across the Eastern Region.”
The experience featured interactive “pit stop” stations designed to reflect care, restoration and intentional connection:
-
“Fill Her Tank” Fuel Station – focused on encouragement, affirmation and replenishing sisterly energy
-
“Balance & Build” Alignment – centered on grounding, connection and strengthening relationships
-
“Reset & Restore” Maintenance – emphasized reflection and renewal of commitment to sisterhood
-
“Rearview & Windshield” Reflection – encouraged looking back with gratitude while focusing forward with clarity and purpose
